Politically Informed

Corrections

How we handle factual disputes, mistaken identities, and stale records.

Our policy

Politically Informed is a read-only aggregator of primary public sources. Most factual errors you might encounter on this site originate upstream — at openparliament.ca, ourcommons.ca, or Elections Canada — and propagate to us. When you report an error, we work through three layers:

  1. Verify the record on our side matches what our upstream source published. If yes, we can't unilaterally change it — we can only flag it and link to the dispute.
  2. If our presentation introduced an error (mismatched attribution, broken link, stale display, AI summary error), we correct it in the next published build and document the change.
  3. If the error is in the upstream source, we file a correction request with the upstream provider and link your dispute to a tracked record on our side. We add a 'disputed' marker on affected profile pages while the upstream correction is pending.

How to file a correction

Email [email protected] with the following:

  1. The page URL on this site where the disputed information appears (e.g. https://politicallyinformed.ca/en/profiles/ca:person:abc123).
  2. What is incorrect (quote the exact text or describe the chart/data point).
  3. What it should be, and why (if possible, link to a primary source supporting the correction).
  4. Your relationship to the matter (public, journalist, the politician's office, etc.) — this is optional but helps us prioritize.
  5. Your contact email for our reply (we will not share it).

Response time

We acknowledge correction requests within 2 business days. Resolution time depends on the nature of the issue:

  • Mismatched identity / wrong politician: treated as time-sensitive. Marked as 'disputed' on the affected page within 24 hours of receipt; corrected or fully disputed in the next build (typically within 1 week).
  • Stale upstream link: typically corrected in the next build (within 1 week).
  • Disputed attribution or interpretation: depends on whether the dispute is with our presentation or with the upstream source. We respond with our analysis within 7 business days.
  • AI-generated explanation error: we remove the AI explanation immediately on report and log the issue for our prompt-and-grounding review process. AI explanations are user-triggered, so the record itself is unaffected.

What we will and won't do

We will:

  • Investigate every report we receive at [email protected].
  • Mark records on the site as 'disputed' while resolution is pending.
  • File correction requests with upstream sources when the issue originates there.
  • Provide written confirmation of our resolution to anyone who requests it.

We will not:

  • Remove publicly recorded votes, expenses, contributions, or other primary-source data on request. These are part of the public record.
  • Add editorial commentary, characterization, or context not supported by primary sources.
  • Reveal the identity of correction requesters to third parties without your written consent.

For politicians and their offices

If you are a Member of Parliament, a staff member, or representing a politician's office and need to dispute information shown on this site, please write from a verifiable @parl.gc.ca address or include institutional contact details for verification. We treat verified-source requests as priority correction items.

For data quality reports

If you've noticed a systematic data quality issue (e.g. a class of records consistently mis-mapped, an upstream source going stale, a calculation that's off by a known factor), please tell us — those reports are more valuable to us than individual record corrections.