Corrections
How we handle factual disputes, mistaken identities, and stale records.
Our policy
Politically Informed is a read-only aggregator of primary public sources. Most factual errors you might encounter on this site originate upstream — at openparliament.ca, ourcommons.ca, or Elections Canada — and propagate to us. When you report an error, we work through three layers:
- Verify the record on our side matches what our upstream source published. If yes, we can't unilaterally change it — we can only flag it and link to the dispute.
- If our presentation introduced an error (mismatched attribution, broken link, stale display, AI summary error), we correct it in the next published build and document the change.
- If the error is in the upstream source, we file a correction request with the upstream provider and link your dispute to a tracked record on our side. We add a 'disputed' marker on affected profile pages while the upstream correction is pending.
How to file a correction
Email [email protected] with the following:
- The page URL on this site where the disputed information appears (e.g. https://politicallyinformed.ca/en/profiles/ca:person:abc123).
- What is incorrect (quote the exact text or describe the chart/data point).
- What it should be, and why (if possible, link to a primary source supporting the correction).
- Your relationship to the matter (public, journalist, the politician's office, etc.) — this is optional but helps us prioritize.
- Your contact email for our reply (we will not share it).
Response time
We acknowledge correction requests within 2 business days. Resolution time depends on the nature of the issue:
- Mismatched identity / wrong politician: treated as time-sensitive. Marked as 'disputed' on the affected page within 24 hours of receipt; corrected or fully disputed in the next build (typically within 1 week).
- Stale upstream link: typically corrected in the next build (within 1 week).
- Disputed attribution or interpretation: depends on whether the dispute is with our presentation or with the upstream source. We respond with our analysis within 7 business days.
- AI-generated explanation error: we remove the AI explanation immediately on report and log the issue for our prompt-and-grounding review process. AI explanations are user-triggered, so the record itself is unaffected.
What we will and won't do
We will:
- Investigate every report we receive at [email protected].
- Mark records on the site as 'disputed' while resolution is pending.
- File correction requests with upstream sources when the issue originates there.
- Provide written confirmation of our resolution to anyone who requests it.
We will not:
- Remove publicly recorded votes, expenses, contributions, or other primary-source data on request. These are part of the public record.
- Add editorial commentary, characterization, or context not supported by primary sources.
- Reveal the identity of correction requesters to third parties without your written consent.
For politicians and their offices
If you are a Member of Parliament, a staff member, or representing a politician's office and need to dispute information shown on this site, please write from a verifiable @parl.gc.ca address or include institutional contact details for verification. We treat verified-source requests as priority correction items.
For data quality reports
If you've noticed a systematic data quality issue (e.g. a class of records consistently mis-mapped, an upstream source going stale, a calculation that's off by a known factor), please tell us — those reports are more valuable to us than individual record corrections.